Keep your care notes handy
Service-specific instructions from Rachel beat a generic internet routine. If you cannot remember a detail, ask before adding another treatment.
Back in Rachel's chair
Welcome back. What changed?
Ready for the same service? Check the current menu. If your hair or goal has changed, talk with Rachel before reserving the time.
Your next maintenance visit
Roots showing, tone fading, or extensions ready for a move-up? Choose the service that fits your last plan. Check the price, time, and openings when you book.
Root Retouch
For new growth and maintenance of an existing root color plan.
$90 · 90 min
Gloss
For shine or a tone refresh when the placement itself does not need more work.
$90 · 60 min
Extensions - Move up
For an existing extension guest whose current install is ready for maintenance.
$250 · 150 min
Platinum - Retouch
For maintenance of an existing platinum plan, not a first-time platinum change.
$220 · 150 min
Check with Rachel first if…
The goal is bigger or noticeably different from last time.
There is new color, lightener, smoothing, or extension work in the history.
The condition, shedding, breakage, scalp comfort, or extension tension feels different.
The posted time or starting price no longer fits the plan you have in mind.
Care between appointments
Follow the care plan for your service. Ask Rachel before adding a new treatment.
Notice what changed
A quick photo in consistent light can help you explain a tone shift, new growth, shape change, or extension concern without guessing at the cause.
Rebook for your hair
Use Rachel's suggested timing as your starting point. Tell her if the roots, tone, shape, or extensions need attention sooner.
Raise concerns early
If something does not feel right, contact Rachel with the appointment date, service, photos, and the change you noticed. A clear history makes the next conversation easier.
A different kind of day?
You can ask for a quiet appointment even if we usually chat. After booking, use the optional form to share that preference or anything new about your hair. Talking it through when you arrive works too.
Update your pre-visit notesHow did it wear at home?
Tell Rachel what wore well, what felt harder at home, and what you want to change next time. Specific feedback makes the next appointment easier to shape.