Your first appointment

Come in with the real story.

Bring the history and the goal. Rachel will help turn both into a clearer starting plan.

Rachel Charles's styling station inside the Phoenix salon

A little less to explain in the chair.

Already booked? Share a few hair notes ahead of time, and choose a quiet appointment if you’d like less conversation. The form is optional, and short answers are plenty.

Rachel will still talk through your hair goals and check in as needed. You can ask for less chatting at any visit, with or without the form. The form is free and separate from a booked $20 consultation.

Your pre-visit form

Before you leave home

You don't need to know the name of every shade or cut. Photos and a clear hair history help Rachel understand what you mean.

Read the confirmation

Use the service, time, and appointment instructions in your booking confirmation as the current plan.

Bring what you remember

Photos, old color notes, and product names help. Include color or chemical work still on your hair, even from years ago. It is fine to leave a gap in the story.

Keep preparation simple

Follow any preparation note Rachel sends. If no special instruction appears, keep your familiar routine and avoid guessing at a new treatment the night before.

Sort out the small details

Contact Rachel ahead of time when you need a specific payment method, arrival accommodation, or another detail confirmed.

Find the right door.

707 E. Palo Verde Dr, Unit B, Suite G, Phoenix, AZ 85014

Las Alchemistas

For parking, the entrance, step-free access, or bringing a guest, contact Rachel before you leave. Let her know what you need for the visit.

Talk through the plan at the chair

Start with the conversation

Show Rachel the photos and explain what you like. Talk about your hair history, how you style it, and how often you want to come back.

Confirm the starting plan

Make sure the service, scheduled time, starting price, and any known limits make sense before the work begins.

Agree on any change

If your hair needs a different service or more time, talk through the price and next step before the work continues.

Take the care plan home

Ask what Rachel used, what to do at home, what to watch for, and when she suggests checking the color, cut, or extensions again.

Choose your first appointment.

New color clients start with a $20 consultation. For extensions, use a consultation to discuss fit and cost. Haircuts and familiar services can be chosen from the menu.

Color Consultation

$20 · 30 minutes

The first step for new color clients. Bring your history and goal so Rachel can choose the right service with you.

Choose Color Consultation

Extension Consultation

$20 · 30 minutes

Talk through the method, cost of the hair, install, and future visits before you decide.

Choose Extension Consultation

Help choosing a service

Start with the change you want

The Hair Brief helps you find a starting point. It asks about your goal and the upkeep that fits your week.

Start the Hair Brief

Check your confirmation.

Your Square request needs Rachel's acceptance before the appointment is confirmed. A card is required for no-show protection. Review the cancellation terms in Square and contact Rachel promptly if your plans change.

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RCHair By Rachel Charles

Custom color, cuts, and extensions with Rachel Charles in Phoenix, AZ.

Visit
Las Alchemistas
707 E. Palo Verde Dr
Unit B, Suite G
Phoenix, AZ 85014
(480) 875-6065
© 2026 Rachel Charles
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